remaining solver access time is 0 on a new account
Hi, I got this error:
dwave.cloud.exceptions.SolverFailureError: Problem not accepted because user has insufficient remaining solver access time in project DEV
I have already added git profile and repo to expand access, and I have not once used this. I should not get this error as my account has not used any solver time at all. could anyone help me with this?
Comments
Hello,
Please log into the Leap™ Website's Dashboard, click on "reset" under the Solver API Token, then press the "copy" button to copy the new token. Use this new token in your code to be sure that you are using the correct Solver API Token.
It looks like you were able to use two seconds of time of your 60 seconds, so you might have already managed to debug this issue.
Please let us know if you have any questions.
Hi,
Yes I have solved it. for some reason the sapi was a different one, I copy-pasted the one in dashboard and it worked. Thank you for the reply!!
Please sign in to leave a comment.